In its advisory, the airline asked the passengers to complete their web check-in before arriving at the airport, adding that its teams are working with the ground staff.
Air India on Saturday issued an advisory for its passengers following a cyberattack that targeted check-in and boarding systems at several airports in Europe, including London’s Heathrow. In its advisory, the airline asked the passengers to complete their web check-in before arriving at the airport, adding that its teams are working with the ground staff.
“A third-party passenger system disruption at Heathrow may cause delays in the check-in process. Our ground teams in London are working to minimise inconvenience,” Air India posted on X (previously Twitter). “Passengers flying with us from London today are advised to complete their web check-in before arriving at the airport to help ensure a smooth experience.”
Major cyberattack at European airports
A major cyberattack on Saturday targeted check-in and boarding systems at multiple airports in Europe, causing flight delays and chaos among the passengers. This forced the airports to issue advisories to the passengers, as they also apologised to the flyers for the inconvenience.ย