How to raise a complaint with RBI; check step-by-step process
New Delhi: You notice an unexpected charge in your bank account or face a delay with a loan disbursal. Frustrating, isnโt it? Donโt worryโyour concerns have a direct path to resolution through the Reserve Bank of India (RBI). RBI ensures that banks, NBFCs, payment system participants, and credit information companies are accountable. Hereโs a simple, step-by-step journey to make your complaint heard and resolved: Step 1: Approach the entity first Before reaching out to the RBI, start at the source. Contact your bank, NBFC, or payment service provider.ย Keep a record of your communication for reference. Step 2: Obtain acknowledgment…